Ibtihaj Muhammad, America's first Muslim fencer to compete in the 2016 Rio Olympics, was asked to remove her hijab in order to get her ID badge at SXSW, the annual interactive media festival in Austin, Texas.

Even after Muhammad explained that she was wearing the hijab for religious purposes, the person at the registration booth insisted it had to be taken off.

Muhammad did not remove her hijab at any point during the event, and ended up getting her ID badge with her photo. However, she was given an incorrect name and title. The cherry on top of her experience.

The SXSW organization issued a statement apologizing for the incident and explained that the person responsible for checking in Muhammad was a volunteer who was acting in error.

“It is not our policy that a hijab or any religious head covering be removed in order to pick up a SXSW badge. This was one volunteer who made an insensitive request and that person has been removed for the duration of the event. We are embarrassed by this and have apologized to Ibtihaj in person, and sincerely regret this incident.”

Islamophobia is not something new. But, it's a shame to see that one of the most reputable and looked forward to events worldwide is guilty of this. Yes it was a volunteer's fault, but the organization is still responsible at large. If Muhammad wasn't American's first Muslim fencer to be competing in the Olympics, would the attention and apologies still have happened the way they did?

In our weekly installment of Clients from Hell, a hilarious collection of anonymously contributed client horror stories from designers, we present “We need these ASAP.” For previous posts, click here .

I’d just finished a photoshoot on the 8 th of January.

Client: I know that your contract stipulates a two week delivery time after the photoshoot, but we’re in a hurry. Could you send them by the 15 th? We’re ok with a rush fee.

Me: Well, I have other work in progress but I will deliver the final shoots on the 14 th. The rush fee will be xx euros. Instead of delivering them on a CD, I will upload them on [service]transfer.com so that I can get them to you more quickly.

Client: Great ! You’re saving my life!

Monday the 14 th, noon.

Me: Here is the link to your photos on [service]transfer.com. Please note that this link is valid for only seven days, then the files will be automatically deleted.

Wednesday the 23 rd, evening.

Client: I’ve just tried your link. The web page says “Data expired.” How is that possible? Send us the photos immediately, we’re in extreme rush.

Me: The link I gave in the previous mail was valid for one week only. The files were then automatically deleted.Here’s a new link. Please download your files as soon as possible.

Tuesday the 29 th.

Client: I just downloaded the photos, thanks! They will look great on our spring publication. We will send you the April 2016 issue when available.