In our weekly installment of Clients from Hell, a hilarious collection of anonymously contributed client horror stories from designers, we present “A Hairy Situation.” For previous posts, click here.
I do design for a company’s internal website. My point of contact is their communications coordinator, who often ends up changing my designs, stating afterwards that we “created them together.” She is adamant about always having her input included.
Client: I saw your design, and I really love it – I just made some minor changes. What do you think about them?
She replaced all the different brand colours around the website with red – and only red. I was not a fan.
Me: It looks good… but do you see how now the contrast between those two elements is really low? What if we change this red with another color?
I change it to the one I used in my original design.
Client: Yeah, it looks much better now!
Me: And do you see this font here?
I proceed to reverse all of her changes, under the guise of “discovering solutions”. After 40 minutes, we're back to my original design.
Client: You see? Now it looks MUCH better! What would you do without me?
Get 40 minutes of my life back.