All designers have encountered their fair share of odd requests and tricky situations . Clients From Hell share some of the juicy stories from their website with StepFeed. These horror stories are bound to resonate with designers.
Client Story: Pixels
Client: Can you move it 5 pixels to the right?
Me: Yup.
Client: Hmm, how about 5 more?
Me: Sure.
Client: I don’t know. Can you move it 10 pixels to the left ?
Me: …OK.
Client: Ah, perfect!
Client Story: Bigger?
A woman had me use her photo as part of her new ad. She paid for some touch-ups with Photoshop, so I sent her the new picture.
Client: I look great! Is there any way you can make my breasts a little larger though?
I thought it an odd request but proceeded anyway. However, she still wasn’t satisfied with the second, or even the third copy. However, once I sent the fourth, I got an angry email.
Client: Why did you make my breasts so big?! I look like a bimbo!
I then showed her the numerous requests she sent me. I got another email shortly after.
Client: Sorry for the confusion. The first draft is fine. My husband decided to answer my emails for me.
Client Story: Payment Outrage
After several attempts to collect on a past due invoice, leaving messages and sending letters I sent a fax marked PAST DUE and the owner’s wife called me, very angry.
Client: I’m disgusted about you sending these PAST DUE marked invoices via my fax machine.
Me: I apologize that you are upset. I could not get any response from you in my previous efforts so I reached out via fax.
Client: Well I don’t appreciate you marking this invoice past due in bold letters. You make it look like we don’t pay our bills.
Me: I didn’t mean to offend you, however the invoice is nearing 3 months past due and you haven’t responded to any of my calls or letters.
Client: (very angry) I am telling you I don’t care if they are past due. You insult us by making it appear that we don’t pay our bills on time and besides, I never got this invoice until today.
Me: OK, I have documented here all the times I’ve attempted to reach you. I have called x amount of times, sent x amount of letters and left x amount of messages. Did you not receive all the invoices marked PAST DUE in red these past few months?
Client: Well, I just threw them out without opening them. I don’t have time for that s***.
Stay tuned for more real life tales of Clients from Hell every fortnight.